If you keep on doing what you've always done, you'll keep on getting what you've always got- W.L.Bateman
Open Your Own Cafe
This course is ideal for you if you have decided to open a café or teashop.
Service Excellence In The 21st Century
The sharpest Service Skills and Techniques, the Smartest Appearance, The most thorough Product Knowledge, The most Charming Customer Care.
Other Courses for 2013
Why Short Courses?
Some courses are one day a week for a number of weeks which allows you to carry out a week by week improvement plan of your business under the guidance of our team who passionately care that it works for you. Some courses are in blocks of two or three days and the Cafe / Teashop course is two weeks over a number of weeks to allow you to get your idea from start to almost finish.
Includes all workshops conducted in a brain friendly and fun environment so that the outcomes stick;
an expert at the end of the phone during the process;
lunch and refreshments during workshops
How does it work?
It would be great if you could bring to us a description of where your business is at the moment and what you see as the greatest challenges. Then we will work it out with you to give a practical plan to take back to your business. We will set weekly ‘homework’ to implement in the business and then do an analysis with you the following week.
At the end of the programme, we will review and revise to ensure a revitalized business and you.
Need our advice and passion but can't come to us? We will come to you! Just call us on +353 (0) 87 679 0854.